Description: The Director of Risk Management manages the operation of the organization-wide risk management and patient safety programs and provides guidance to health center staff. The risk manager develops and maintains systems within the organization to detect, monitor, prevent, organize, measure, investigate, report, and manage patient adverse events, malpractice claims, incident reports, and other indicators of potential patient harm. The organization’s key aims in this area are to be on the leading edge of improving health outcomes and service, increasing patient safety, and reducing error in healthcare processes. This position will be vital to accomplishing these objectives. The Director of Risk Management will also serve as the immediate supervisor for the Staff Nurses who are members of the center’s care management teams. He/she will conduct clinical training and education of all LPNs, Medical Assistants, Medical Scribes and Patient Care Navigators who provide care to center patients
Education: 1. Bachelor’s degree in nursing required from an accredited institution and a minimum of two (2) year’s clinical experience in a FQHC, community, and public health setting preferred; managerial experience, master’s preparation and risk management certification highly desirable. 2. Current and unrestricted Registered Nurse (RN), Florida ARNP, or Physician Assistant license.
Skills Required: 3. Proficiency of Windows and Microsoft Office applications and Electronic Health Record systems highly required. 4. High-energy, organized, persistent, and creative individual with strong communications, interpersonal, and systems thinking skills. 5. Superior verbal and written communications skills and customer service skills. 6. Highly organized individual with excellent attention to detail and a great sense of urgency. 7. Exceptional planning, time management, problem solving and logical troubleshooting skills. 8. Bilingual in English and Spanish or Creole is preferred, NOT required.